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Marble Floor

Northern Virginia's Experts

Tile Repair & Replacement

Tile Repair & Replacement Service in Northern Virginia

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We often receive calls from customers that they need to have their grout repaired, when in fact the culprit is actually the tile itself.  Cracked grout can indicate loose tiles because the grout serves as the bonding agent between the tiles and helps to hold them in place. When the tiles are loose, they can move slightly with foot traffic or other forces, which puts pressure on the grout lines. Over time, this pressure can cause the grout to crack or crumble, leading to visible cracks or gaps between the tiles.

In some cases, the tiles may be slightly loose but not enough to cause visible movement or gaps. In these situations, the grout can crack due to the stress caused by the slight movement of the tiles. Even if the tiles do not appear loose, it's important to address cracked grout as soon as possible to prevent further damage or potential safety hazards.

If you notice cracked grout in your tile installation, it's best to have a professional tile installer assess the situation to determine the cause and recommend the appropriate solution. In some cases, the loose tiles may be able to be repaired without having to replace the entire installation. However, if the damage is extensive, it may be necessary to replace the affected tiles or the entire installation.

Can loose tiles be repaired?

Yes, loose tiles can often be repaired without having to replace all of them. The best approach to repairing loose tiles depends on the cause of the problem. Here are a few potential solutions:

  • Re-grouting: Sometimes, the grout between tiles can crack or deteriorate, causing the tiles to become loose. In this case, the solution may be as simple as re-grouting the affected area. This involves removing the old grout, cleaning the tiles, and applying new grout.

  • Adhesive: If the tiles are not properly bonded to the substrate, such as the concrete slab or plywood subfloor, they can become loose. In this case, a tile installer can remove the affected tiles, clean the substrate, and reattach the tiles using the appropriate adhesive.

  • Expansion joints: In some cases, loose tiles may be caused by movement in the substrate due to temperature changes or settling. In this case, an installer may recommend adding expansion joints around the perimeter of the room or at intervals to allow for movement and prevent future tile damage.

  • Replacement: If the tile is damaged beyond repair, or if the above solutions do not work, the tile will need to be replaced. In this case, a tile installer can remove the damaged tile and replace it with a new one that matches the surrounding tiles.

  • It's important to address loose tiles as soon as possible to prevent further damage or safety hazards. A professional tile installer can evaluate the problem and recommend the best solution for your situation.

Ready To Schedule Your
Free Assessment? 

We understand that it can be difficult to determine which services you may need for your specific situation. Our highly trained team are here to help.  We can evaluate your needs and provide recommendations to restore the beauty of your tile and grout.


Our goal is to provide you with the most effective solutions to meet your needs and ensure your satisfaction.


Schedule Your Free Quote Today!

(571) 374-3643

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Why Choose Us?

Locally Owned & Operated

Fully Vetted Employees

The Grout Genie has proudly served our Northern Virginia since 2013.

All prospective employees are throughly
background checked prior to employment.

Innovative Solutions

The Grout Genie provides both traditional and innovative methods for restoration.

Licensed, Insured & Bonded

The Grout Genie is a licensed Virginia Class B contractor and fully insured & bonded.

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